Feb

Customer Support and our Kinetic Knowledge Blog

Paris and I have built our business from scratch starting 10 years ago. We are not discount brokers (they are struggling in this market), we are not ones to discount our services, give money back, or pay people up front in order to utilize our services. I have been part of a government agency, for Seventeen years of my life, that always took the lowest bidder on emergency equipment and it has had very negative consequences. Just when our life depended on something supplied – it sadly failed. Therefore – Not wanting to go there – Paris and I surround our Business Model with that of Client Satisfaction and Being Available.

We want to make sure our clients are satisfied beyond belief. In fact we want them to know they are dealing with either Paris MacIVOR or Connor MacIVOR and that is it. There are many other parts of a transaction, escrow, title, lender, termite and others, but I want it known that we run the interference for all plays conducted under our roof here at Paris911. I don’t want anyone getting to our quarterback (which is you). I want your home selling and buying experience to come off with out a hitch. Does that happen 100% of the time – Absolutely NOT! But we pull it off a lot more than others involved in our field. We have testimonials to prove this fact and would be glad to have your experience as one of our "Non-Lowest Bidder" examples.

When purchasing technology and surrounding our clients with the best and most advantageous mediums to either sell or purchase real estate, we do a lot of research as you might in choosing the right agent to represent your interests. Having said that I felt awe-struck yet again when it came to dealing with our Kinetic Blog via Kinetic Knowledge and our Word Press Blog Platform. I e-mailed Kristen Veraldi with a question, she e-mailed me back, then she called me later, we spoke for over 30 minutes and she was patient and to the point. She explained everything about what I was calling about and covered topics that I had written down to cover, without me having to say anything. The most impressive thing is that instead of feeding me something that she did not know , she explained that she would look into it and call me back in the next couple of days with the answer. Wow, that is amazing, nothing made up, just her word that she would find out about it. I have had similar experiences before, I also have not always chosen very wisely when it came to our business vendors.

I have to say that I have chosen wisely – and that I have no regrets when it comes to Kinetic Knowledge. Thanks Kristen and Chris! - CONNOR with HONOR